Exceptional Support Team
Our staff isn’t just friendly—they’re experienced professionals who know how to solve problems efficiently. Each team member is carefully trained to provide top-tier customer service with accuracy, patience, and care.Always Available, Always Responsive
No waiting, no delays. Our support team is on-call 24/7 to ensure you get the help you need—exactly when you need it. Whether it’s day or night, we’re here to resolve your concerns quickly and thoroughly.
Expertise You Can Rely On
From subscription management to technical issues, our team is fully equipped to handle it all. We stay ahead of the curve with regular training and up-to-date knowledge so we can deliver the best possible support every time.Billing Troubleshooting Made Easy
Confused about a charge or need help with your payment details? We’re here to simplify billing issues and ensure clarity. Our team is trained to resolve discrepancies and explain your billing history in a clear, professional manner.Frequently Asked Questions
What if I forget my log in info?
No problem! If you’ve forgotten your username or password, simply fill out the recovery form on our homepage, or contact one of our friendly support agents at +1-855-672-0733 +44-808-175-0368. We’ll verify your details and help you regain access quickly.
Can you explain to me what ashwke.com support is?
ashwke.com support is a customer care team that assists users across hundreds of partner websites. Available 7 days a week, round the clock, the team handles a wide range of requests—including cancellations, login problems, billing questions, and more.
I was a trial member so why are you still billing me?
Trial memberships automatically convert into standard monthly subscriptions if not canceled before the trial ends. To avoid recurring charges, it’s important to cancel before the trial period expires.
Is it possible to cancel my membership?
Absolutely. You can cancel anytime by emailing us at [email protected], calling us at +1-855-672-0733 +44-808-175-0368, or by using our 24/7 Live Support Chat for immediate assistance.
What do I do if I can’t see the videos?
First, make sure your media players (such as Windows Media Player or Flash) are up to date. Slow internet speeds can also cause videos to buffer or fail to load—so we recommend using a high-speed connection like cable or DSL. If the issue persists, try clearing your browser’s cache, cookies, and temporary internet files. Still stuck? Reach out via email, phone, or Live Chat and we’ll walk you through it.
Why am I billed monthly?
Our service runs on a month-to-month subscription model, which means your membership renews automatically every month unless canceled. If you no longer wish to continue, you can cancel at any time through email, phone, or Live Support Chat.
I canceled, but It looks like I’m still being charged. Why?
If you canceled during the trial period, you might still see a temporary pre-authorization on your statement. This isn’t a charge and will be reversed shortly. If you’re unsure, your bank or credit card provider can confirm the transaction status.
Why isn’t my username or password working?
Make sure you’re entering your login details exactly as you did during sign-up, paying attention to upper and lowercase letters. Also, avoid using broken or outdated links to sign in—try typing the website address directly into your browser. If that doesn’t help, clear your browser history, cookies, and temporary files, then try again. Still locked out? Contact us—we’re happy to help.